FacilityCare IQBuilt for Cleaning Companies Like Yours
Every feature designed to help you prove your work, keep clients happy, and spend less time on admin.
Crew Scheduling & Dispatch
Set up recurring cleaning schedules from your contracts. Assign crews to facilities and auto-generate visits based on contract frequency.
- Contract-driven recurring schedules
- Crew-to-facility assignment
- Auto-generated recurring visits
- Schedule management with reschedule tools
GPS Proof of Service
Geofenced check-in and check-out with GPS verification. Know exactly when your crew arrives, how long they clean, and prove it to every client.
- Geofenced auto check-in/out
- Facility location map
- Time-on-site verification
- Geofence violation detection
Zone-Based Cleaning Checklists
Customizable checklists organized by building zones — lobbies, restrooms, break rooms, offices. Photo evidence capture with before/after documentation.
- Zone-grouped task lists
- Photo evidence capture
- Before/after documentation
- Template library by facility type
Branded Client Portal
Give each client their own branded portal to view visits, inspections, and quality scores — plus report issues directly, communicate with your team in real time, and rate satisfaction after resolution.
- Client-initiated issue reporting with photo uploads
- Real-time messaging between clients and your team
- Visit history, inspections, and quality scores
- Post-resolution satisfaction ratings
Invoicing & Payments
Generate invoices from verified cleaning visits, send PDFs to clients, and let them pay online through their portal. Integrated Stripe payments get you paid faster.
- Auto-generate invoices from visits
- PDF download and email
- Client pay-now portal
- Payment status tracking
Visit Verification & QA
Quality assurance for every completed visit. Auto-flag geofence violations, low trust scores, missing photos, and exceptions. Accept or reject visits with a full audit trail.
- Auto-flagged quality issues
- Technician trust scoring
- Photo evidence validation
- Accept/reject with audit trail
Quality Scoring & Standards
Automated quality scores based on visit completion, checklist results, and issue resolution. Show clients measurable proof of your cleaning standards.
- Configurable quality standards
- Automated facility scoring (0–100)
- SLA-driven issue resolution
- Historical trend tracking
Client Issue Reporting & Resolution
Clients report problems through their portal with photos and categories. Your team gets instant alerts, auto-routes issues to the right person, tracks SLA deadlines, and communicates directly with the client — all the way to resolution and satisfaction rating.
- Clients report issues with photos and categories
- Auto-routing to the right team member by category
- SLA tracking with breach alerts
- Client satisfaction rating after resolution
Bidding & Estimating
Create professional quotes with area-specific line items, labor hours, materials, and service frequencies. Send polished proposals to prospects and convert accepted bids into contracts.
- Detailed line items with labor and materials
- Professional client proposals
- Convert accepted bids to contracts
- Auto-numbered bid tracking and statuses
Supply Tracking & Ordering
Track janitorial supply levels at every building. Manage orders, set up recurring deliveries, and let clients request restocks through their portal.
- Janitorial product catalog
- Order lifecycle from request to delivery
- Recurring subscription management
- Client portal restock requests
And Much More
Additional tools that make FacilityCare IQ a complete cleaning business platform.
Timesheets & Payroll
Automatic time tracking from GPS check-ins. Weekly timesheets with site time, travel time, and anomaly detection. Manage contractor payables with approval workflows.
Contract-Based Scheduling
Set contract rates on facilities with recurring schedules and assigned crews. Visits auto-generate from contract frequency — no manual scheduling needed.
Mobile App
iOS app available on the App Store. Your crew checks in, completes checklists, and reports issues — in their language.
Instant Notifications
Automated alerts for schedule changes, new issues, visit reminders, and supply updates.
Reports & Dashboards
Real-time dashboards for operations, quality, and financials. Track visit completion rates, quality scores, crew performance, and revenue.
Pricebook & Service Catalog
Centralized pricing with hourly rates, material costs, and frequency-based rates for bids and invoices.
Template Builder & Library
Visual template editor with drag-and-drop sections. Import templates or browse the pre-built library for common facility types.
Financial Dashboards
Revenue tracking, invoice aging, visit-to-revenue analysis, and per-facility profitability breakdowns.
Smart Cleaning Instructions
AI-powered checklist generation. Describe your building and get custom, professional cleaning instructions for your crew instantly.
See It in Action
Start your free account or schedule a walkthrough with our team.